Conditions

• Items must be returned in the same condition as received
• Products should be in their original packaging
• Once we accept the returned item(s), the refund will be made via bank
  transfer

Defective Products

• If you receive a faulty or defective item, you have the right to return it.
• Please contact our hotline and share clear photos of the defect to proceed with the return.

Important Information

• All items are carefully checked before dispatch
• Product colors may slightly vary due to screen display differences
• Please send all items for exchange in one package to speed up the process.
• We recommend using the original packaging to avoid damage
  (If unavailable, ensure items are well protected)
• Items that are damaged, stained, washed or altered will not be accepted and no refund will be given.
• Returned items that are damaged, stained or altered will be rejected and not reimbursed.

Money Back Guarantee

• Once the goods are received, if you are not satisfied, you must inform us within 24 hours of delivery.
• The items must be returned to our office in their original condition.
• After we receive the returned items, a full refund will be processed within 7 working days and credited to your payment card/account, subject to bank processing times.